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Avoid the Hustle

IT and Management

Category: Management

Q1. What are the three dimensions to business problems? Give an example of each.

Q2. The department chain you work for has had numerous complaints about slow customer service. Your colleague, a sales manager, informs you that this happened at a previous store she worked for, and it was cleared up by hiring more sales representatives. Should you take her advice? Why not? What techniques can you use in evaluating the problem?