Blockbuster’s Challenges in the Video Rental Industry
This a case study on Blockbuster from HR point of view
**Signature Assignment** Individual Project (20%):
The purpose of this assignment is to help you demonstrate mastery of
analytical skills and application of human resources concepts to a strategic
business challenge. Your primary objective is to relate the concepts you have
Online Course Requirements
learned in the textbook or readings to actual situations presented in the case.
Your case study should be around 40 pages in length, double-spaced,
formatted in APA style. Although the questions at the end of each case may
guide your thought process, the purpose of this assignment is to do a critical
case analysis from an HR perspective, not simply to answer questions at the
end of the case, which may or may not point to human resources issues. You
must use at least eight (8) outside sources/references to validate your case.
Use the following steps and outline to complete your assignment:
1. Case Background and Fact Summary
Provide a brief background and summarize the key facts in the case. It is
important to pick out KEY facts emphasizing those that impact or are
impacted by HR. Do not list all facts, choose among them and provide only
those significant to the problem. If there are any important presumptions, be
sure to state them. Include as a part of the analysis a statement about the
relationship of the case to concepts under discussion in the textbook,
additional readings you may have been assigned by your instructor, or
2. Problem or Opportunity Statement
Present a brief statement of the problem or opportunity covered within the
case. Be sure to separate symptoms (which may appear as problems) from
the fundamental issue(s) of the case. Be careful in this section NOT to
propose what could/should be done to solve the problem—that will come
3. Analysis of the Causes of the Problem(s) and/or the Opportunities
This section should provide a detailed analysis of the causes of the
problem(s), or the environment that led to the company deciding it had an
unusual opportunity that could be enhanced. Use HR lenses and tools of
analysis from the text, outside reading, or your own experience in order to
clearly illustrate those concepts you believe contributed to the problem or
opportunity. Again, be careful not to propose solutions in this section.
(Rubric Alignment 1-3: Evaluate the impact of globalization [and other
organizational dynamics] on business policy and practice. Analyze
strategy, with attention to the history, leadership, structure, culture and
capabilities of the organization.)
4. Presentation of Alternative Solutions
Having defined the problem or opportunity and stated the objectives,
brainstorm through a series of alternatives without critiquing them. From
among your list of brainstormed alternatives, choose the 3-4 which you
believe to be most feasible, given the constraints of the case. These 3-4
alternatives must be mutually exclusive, meaning that no alternative may be
done in connection with any other (remember that “do nothing” may be afeasible alternative). Next, project the direct and indirect consequences of
each alternative, in terms of anticipated strengths and weaknesses.
(Rubric Alignment 4: Design and evaluate human resources strategies,
policies and practices that will align with organizational strategy.)
5. Recommendation and Rationale for Preferred Solution
Having generated alternatives and outcomes, the final step is to choose an
action and defend it as compared with the alternatives that were rejected.
Rationalize your recommendation using course concepts. Include the
probability of success.
6. Implementation Plan
Your implementation plan should list: what needs to be done, by whom, in
what sequence, and under what time constraints. A Gantt chart is a good tool
for this section.
Present a method of assessment for your recommended solution. How will
you know whether your solution solved the problem or capitalized on the
opportunity? Kirkpatrick’s and Phillip’s 5-levels of assessment are essential
for this section.
(Rubric Alignment 5-7: Integrate ethics and sustainability in decisionmaking.
Develop recommendations for strategy and present