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Avoid the Hustle

Assume you are doing a classroom presentation on managing customer service.Reread your responses to the What Do You Think? questions that you completed throughout this chapter. What are some service attitudes and practices that over time prepare you to become an effective customer service manager
Assume you are doing a classroom presentation on managing customer service.Reread

your responses to the What Do You Think? questions that you completed throughout


this chapter. What are some service attitudes and practices that over time prepare you

to become an effective customer service manager? What training or retraining can help

a service professional to stay effective? What service and CSR issues do you believe are

the most challenging to manage? Which communication skills should customer service

managers demonstrate? Compile your responses, as directed by your instructor

Assume you are doing a classroom presentation on managing customer service.Reread your responses to the What Do You Think? questions that you completed throughout this chapter. What are some service attitudes and practices that over time prepare you to become an effective customer service manager

Assume you are doing a classroom presentation on managing customer service.Reread
your responses to the What Do You Think? questions that you completed throughout
this chapter. What are some service attitudes and practices that over time prepare you
to become an effective customer service manager? What training or retraining can help
a service professional to stay effective? What service and CSR issues do you believe are
the most challenging to manage? Which communication skills should customer service
managers demonstrate? Compile your responses, as directed by your instructor